Privacy Policy
Last updated: 20 October 2026
1. Who we are
This policy explains how Prestige Power and Data (we, us, our) collects, uses, stores and discloses personal information when you visit our website or send us an enquiry. Prestige Power and Data is operated by Prestige Power & Data Pty Ltd (ABN 99 401 867 001).
We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth), where it applies to us, and as a matter of good practice where it does not.
2. What we collect
When you submit an enquiry form, we collect:
your name
your mobile number
your suburb
whether you are interested in solar, a battery, or both
your preferred time to be contacted
When you contact us by phone or email, we also keep the details you give us, such as your email address and the details of your enquiry.
When you visit our website, we may automatically collect technical information such as your device type, browser, pages viewed and the website or advertisement you came from. This is collected using cookies and similar technologies (see section 6).
We do not ask for sensitive information through our website, and we ask that you do not include it in your enquiry.
3. Why we collect it
We collect personal information so that we can:
respond to your enquiry and contact you about a quote
arrange a site visit and prepare your quote
provide our electrical, solar and battery services
follow up on quotes and, where you agree, send you information about our services
measure and improve our website and advertising
meet our legal and licensing obligations
4. Who we share it with
We do not sell your personal information. We may share it with:
Service providers that help us run our business, such as website hosting, form handling, text message and email services, and customer record tools. These providers may store information on servers located outside Australia, including in the United States.
Advertising platforms. We use Meta (Facebook and Instagram) advertising and measurement tools, which may receive information about how you interact with our website (see section 6).
Authorities and advisers where we are required or permitted by law, such as our accountant, insurer or a regulator.
We take reasonable steps to make sure our service providers handle your information appropriately.
5. Contacting you
By submitting an enquiry, you agree that we may contact you by phone, text message or email about your enquiry and our services. You can ask us to stop at any time by replying STOP to a text message, using the unsubscribe link in an email, or contacting us directly. We comply with the Spam Act 2003 (Cth).
6. Cookies and the Meta Pixel
Our website uses cookies and a Meta Pixel. These allow us and Meta to understand how people use our website, measure the results of our advertising, and show our advertising to people who may be interested in our services.
You can limit this by adjusting your browser settings, managing your ad preferences within Facebook and Instagram, or using tools that block tracking. Blocking cookies may affect how some parts of the website work.
7. How we keep your information safe
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. These include using reputable service providers, restricting access to the people who need it, and using secure accounts. No online system is completely secure, so please take care about what you send us.
We keep personal information only for as long as we need it for the purposes above or as the law requires, and then delete or de-identify it.
8. Accessing and correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below. We will respond within a reasonable time. We may need to verify your identity first, and in some cases the law may allow us to refuse access, in which case we will explain why.
9. Complaints
If you have a concern about how we have handled your information, please contact us first. We will investigate and reply within a reasonable time. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
10. Contact us
Prestige Power and Data
Phone: 0434 535 600
Email: ayman@prestigepowerdata.com.au
11. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this website.